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Requesting a Refund for a Moxa App Subscription
Requesting a Refund for a Moxa App Subscription

Steps to Follow if You Want to Request a Refund

Alan Li avatar
Written by Alan Li
Updated over a year ago

Process to Request a Refund for the Moxa App

If you didn't mean to continue with your subscription after the 7-day trial period ended or if your cancellation process did not complete correctly, you might want to request a refund. It's important to know that all subscriptions are handled directly by Apple, not Moxa. Consequently, all refund requests must be directed through Apple as well. Here is how you can request a refund for your Moxa app subscription through Apple:

Step-by-step Guide to Request a Refund

  • Visit the Apple support page for refunds: Request a Refund

  • Follow the steps outlined on the Apple support page to request your refund.

Remember, since Moxa subscriptions are managed by Apple, Moxa cannot process refund requests directly. For further queries or issues, please contact our support team.

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