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How to Unsubscribe or Cancel Your Subscription or Trial
How to Unsubscribe or Cancel Your Subscription or Trial

Step-by-Step Guide to Unsubscribe from a Service on Different Devices

Alan Li avatar
Written by Alan Li
Updated over a year ago

If you want to cancel your subscription or trial on various devices, the following guidelines will show you how:

Cancel a Subscription on Your iPhone or iPad

  1. Open the Settings app.

  2. Tap your name.

  3. Tap 'Subscriptions'.

  4. Tap the subscription you want to cancel.

  5. Tap 'Cancel Subscription'. You might need to scroll down to find the 'Cancel Subscription' button.

Note: If there is no 'Cancel' button or you see an expiration message in red text, the subscription is already canceled. If you can't find the subscription that you want to cancel, you might need to check other potential issues (detailed at the end of this guide).

Cancel a Subscription on Your Mac

  1. Open the App Store app.

  2. Click your name (or 'Sign In' if you can't find your name).

  3. Click 'Account Settings'.

  4. Scroll to 'Subscriptions', then click 'Manage'.

  5. Next to the subscription, click 'Edit'.

  6. Click 'Cancel Subscription'.

Note: If there is no 'Cancel' or 'Cancel Subscription' button, the subscription is already canceled.

Cancel a Subscription on Your Windows PC

  1. On your PC, open iTunes. If you don't have iTunes, you can download it here.

  2. From the menu bar at the top of the iTunes window, choose 'Account', then choose 'View My Account'.

  3. Scroll to the 'Settings' section. Next to 'Subscriptions', click 'Manage'.

  4. Find the subscription that you want to cancel, then click 'Edit'.

  5. Click 'Cancel Subscription'. If there is no 'Cancel' or 'Cancel Subscription' button, the subscription is already canceled.

Troubleshooting Subscription Issues

If you're having trouble finding the subscription that you want to cancel, here are a few things you can try:

  • iCloud+ Subscriptions: You can cancel iCloud+ in your iCloud storage settings.

  • Family Members' Subscriptions: If a family member's Apple ID appears on the receipt, ask that family member to use the above steps to cancel the subscription. You can't cancel a family member's subscription yourself.

  • Other Apple IDs: If another Apple ID that you use appears on the receipt, sign in with that Apple ID and use the steps in this article to cancel the subscription.

  • Subscriptions from Other Companies: If you can't find a receipt from Apple for the subscription, you might have bought the subscription from another company. To find out which company bills you, check your bank or credit card statement. To cancel the subscription, you must contact the company that bills you for the subscription.

For more detailed information, you can check out the original Apple article here.

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